Returns & Exchanges
At Renogy US, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible so you can find your perfect fit without the stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package the Items
Place your items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
